Saffron Housing Trust

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Tenant area

News update

26 Jul 2010

From the first of July, John Whitelock joined the Executive Team as Director of New Business taking on a new role combining the housing development side of Saffron Housing Trust with bringing in new services and opportunities. Some of our customers will know John as he has been with Saffron, initially with the supported housing team, since it started six years ago. He is looking forward to his new role and believes that Saffron is well placed to help develop new services for tenants and the wider community. Saffron is also delighted to welcome new Board members, South Norfolk Councillors Eloise Ellis and John Overton.
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Registered Company Name:
Saffron Housing Trust Limited

Registered Office:
Saffron Barn, Swan Lane, Long Stratton, Norfolk, NR15 2XP

Company Registration Number:
04740454

VAT No:
831 2392 50

Registered Charity Number:
1103896

Housing Corp. Reg. No.
LH4412

Registered in England and Wales
positive about disabled people

Tenant area

Gas Safety

What happens if an appliance is unsafe?


If an appliance is unsafe and the engineer cannot make it safe, the engineer will shut it down.


If it is our appliance we will arrange for it to be repaired or replaced and If required we will provide temporary heating arrangements.


Please remember you are responsible for your own gas appliances.

What can I do for my own safety?

  • Never use an appliance which is not working properly.
  • Never cover an appliance or block the air vents or air bricks.
  • Never block or cover outside flues.
  • Familiarise yourself with the gas boiler isolation and gas shut off valve at the meter.
  • Let our engineers into your home to carry out annual safety checks.
  • If you receive a letter from us asking you to get in touch you must do so for your own safety.

If you smell gas contact the Gas Emergency Helpline immediately on 0800 111 999 and follow these instructions:

  • Don't turn electrical switches on or off
  • Turn off the gas supply at the meter
  • Don't smoke
  • Don't use naked flames
  • Open doors and windows to get rid of gas fumes
  • Do not use any phone in your home
  • Keep people away from the affected area