Saffron Housing Trust

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Tenant area

News update

26 Jul 2010

From the first of July, John Whitelock joined the Executive Team as Director of New Business taking on a new role combining the housing development side of Saffron Housing Trust with bringing in new services and opportunities. Some of our customers will know John as he has been with Saffron, initially with the supported housing team, since it started six years ago. He is looking forward to his new role and believes that Saffron is well placed to help develop new services for tenants and the wider community. Saffron is also delighted to welcome new Board members, South Norfolk Councillors Eloise Ellis and John Overton.
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Registered Company Name:
Saffron Housing Trust Limited

Registered Office:
Saffron Barn, Swan Lane, Long Stratton, Norfolk, NR15 2XP

Company Registration Number:
04740454

VAT No:
831 2392 50

Registered Charity Number:
1103896

Housing Corp. Reg. No.
LH4412

Registered in England and Wales
positive about disabled people

Tenant area

Rent Arrears

PDF imageRent Payment and Rent Arrears

How much Rent do I owe?  

To find out;


  • You can contact your Area Housing Officer
  • Check your rent statement
  • If you are in arrears you will receive a letter from us unless the debt is very low.

What if I am having problems paying my rent?

If you are experiencing difficulties paying your rent, contact us immediately and we will;


  • Make an agreement with you to pay off arrears
  • Help you to get advice on debt counselling or money management
  • Help you apply for Housing Benefit

You must;

Tell us if you are having problems otherwise we can't help you and we may commence legal action against you if there is no contact. You may have other debts to pay but payment of rent should be your first priority.

What will happen if I do not pay my rent?

We will;


  • Write to you to tell you that you are in arrears
  • Make an agreement to clear your arrears
  • Discuss any problems you are having in paying your rent
  • Monitor your account to ensure regular payments are received in future.

Our rent arrears policy is fair but firm. Persistent arrears may lead to legal action and, if necessary, eviction.

If you continue to miss payments we may have to commence legal action and this may involve;


  • Serving a Notice of Seeking Possession which is the first step in taking you to Court
  • Seeking a Court hearing
  • Asking the Court for an Order requiring you to pay your rent
  • Monitoring payments in line with the Court Order
  • Applying for eviction
  • Undertaking an eviction.

This process can be stopped if you pay your rent and keep to an agreement to clear arrears.

If you would like more information please ask for a copy of our rent arrears policy or speak to your Area Housing Officer.

If I am evicted, or end my tenancy what happens to my debts?

If you owe us arrears after your tenancy is ended we will seek to recover these. We will find former tenants who owe us money, arrange repayment and where necessary, take legal action.

Owing arrears to Saffron Housing Trust may affect your ability to be housed in the future.

Citizens Advice Bureau

The Citizens Advice Bureau (CAB) provides advice and assistance on a variety of subjects, from relationship breakdown to civil disputes and money problems. The CAB can also give debt counselling and benefit advice


Rent Payment and Rent Arrears


How much Rent do I owe?  

To find out;


  • You can contact your Area Housing Officer
  • Check your rent statement
  • If you are in arrears you will receive a letter from us unless the debt is very low.

What if I am having problems paying my rent?

If you are experiencing difficulties paying your rent, contact us immediately and we will;


  • Make an agreement with you to pay off arrears
  • Help you to get advice on debt counselling or money management
  • Help you apply for Housing Benefit

You must;

Tell us if you are having problems otherwise we can't help you and we may commence legal action against you if there is no contact. You may have other debts to pay but payment of rent should be your first priority.

What will happen if I do not pay my rent?

We will;


  • Write to you to tell you that you are in arrears
  • Make an agreement to clear your arrears
  • Discuss any problems you are having in paying your rent
  • Monitor your account to ensure regular payments are received in future.

Our rent arrears policy is fair but firm. Persistent arrears may lead to legal action and, if necessary, eviction.

If you continue to miss payments we may have to commence legal action and this may involve;


  • Serving a Notice of Seeking Possession which is the first step in taking you to Court
  • Seeking a Court hearing
  • Asking the Court for an Order requiring you to pay your rent
  • Monitoring payments in line with the Court Order
  • Applying for eviction
  • Undertaking an eviction.

This process can be stopped if you pay your rent and keep to an agreement to clear arrears.

If you would like more information please ask for a copy of our rent arrears policy or speak to your Area Housing Officer.

If I am evicted, or end my tenancy what happens to my debts?

If you owe us arrears after your tenancy is ended we will seek to recover these. We will find former tenants who owe us money, arrange repayment and where necessary, take legal action.

Owing arrears to Saffron Housing Trust may affect your ability to be housed in the future.

Citizens Advice Bureau

The Citizens Advice Bureau (CAB) provides advice and assistance on a variety of subjects, from relationship breakdown to civil disputes and money problems. The CAB can also give debt counselling and benefit advice